2.2.
Op grond van de master-licentie geeft Cyberluck sub-licenties uit en sluit hiertoe met de houders van die sub-licenties een information provider-overeenkomst (hierna: IP-agreement). In de IP-agreement is daarover het volgende opgenomen:
(…)
C. The license granted by the Central Government of Curaçao to provide the possibility to grant a non-exclusive right to third parties to use its facilities in the insular territory, but always under its supervision and within the rules, regulations and restrictions contained SP’s license, and;
(…)
2.1.
SP hereby grants to IP the non-exclusive right to exploit Games of Chance and Wagering on the international market by way of service lines and/or the Internet, under the license of SP provided that the license is in accordance with the terms of this Agreement, and in accordance to rules, regulations and restrictions of the Government of Curaçao. (…)
2.6.
Bij brief van 2 mei 2021 heeft mr. Small namens [naam 1] het volgende aan XCM geschreven:
Cliënte (…) heeft vandaag in verband met haar moverende omstandigheden de relatie met (…) en in Certria EOOD (…) beëindigd. Directe aanleiding hiervoor is geweest, uw gezamenlijke pogingen om – achter de rug van cliënte – te proberen relaties onder sublicentie van Curacao eGaming naar een door u samen met (…) nog te verkrijgen master licentie te geleiden. (…)
Zoals de zaken er nu voor staan, heeft cliënte thans de intentie om niet langer toe te staan dat enige operator met sublicentie van Curacao eGaming nog langer onder management van Xecutive Corporate Managament B.V. blijft en zegt cliënte om die reden namens Curaçao eGaming (“Cyberluck Curacao N.V.”) daarom beëindiging van alle sublicenties aan voor zover operators per 31 mei 2021 nog onder uw beheer zullen staan. Uiteraard heeft u dat volledig aan uzelf te danken.
(…)
2.7.
Bij brief van 6 mei 2021 schrijft (mr. Wever namens) XCM het volgende aan
mr. Small:
(...) De door CEG [Cyberluck, toevoeging gerecht] aangekondigde acties zijn gebaseerd op een niet objectief onderbouwde en pertinente onjuiste stelling, dat XCM met CEG’s service provider Certria (...) hebben samengespannen om gezamenlijk relaties onder sub-licentie van CEG naar een eigen master licentie onder te brengen.
(...) Duidelijk is geworden dat CEG eropuit is om de bedrijfsvoering van XCM op onrechtmatige wijze te belemmeren. Dit met als doel om de vennootschappen met sub-licentie uit het beheer van XCM te halen, en deze naar een eigen, althans bevriende beheer van CEG te brengen.
(...)
Het uitsluiten van een onder toezicht van de Centrale Bank vallende trust kantoor van het mogen voeren van beheer, gebruikmakende van een zeldzame licentie die door het Land is afgegeven, is volkomen onrechtmatig. Dit te meer nu er geen objectieve gronden ertoe bestaan om een dergelijke uitsluiting rechtvaardigen.
(...) Wat daarvan ook zij, ook in de contractuele relatie tussen CEG tot de sub-licence houder toe, bestaat er volgens de geldende IP agreements niet een mogelijkheid om een bepaalde trust kantoor te verbieden (zeker niet zonder objectieve rechtvaardiging). (...)
2.8.
Bij e-mail van 12 mei 2021 schrijft XCM aan haar klanten onder andere het
volgende:
(…) We previously informed you that the master licensee Curaçao eGaming (“CeG”) terminated its relationship with Certria. It seems that CeG wished to head in a different direction with their sublicenses, as CeG informed us that it intends to revoke the license for sub-license holders having XCM as their corporate director as of the 31st of May 2021. In a letter we received from CeG we are being falsely accused of conspiring with Certria to obtain our own master license. As CeG’s declaration has no basis in reality, we have seeked legal advice. After receiving such advise we can only conclude that the move by CeG is unjustifiable and unlawful. XCM itself does not have a contractual relationship with CeG, and therefore the intention to cancel your sub-license without any justifiable reason, is beyond explanation.
(…) Actions by CeG, like taking down the seals on your website without sending a notice and thus creating disruptions, in our opinion is the least said responsible.
(…) We have worked out a solution with another master license holder (…) to issue a sub-license for your company. (…)
Of course, we apologize for any inconvenience, however the intentions of CeG are beyond our control and totally attributable to them. (…)
2.9.
Op 13 mei 2021 heeft Cyberluck een verklaring uitgebracht en op haar website geplaatst, waarin onder andere het volgende is opgenomen (hierna: de verklaring):
Curacao eGaming (“CEG”) has been requested by several of its business relationships to comment on a personal message to date May 12th by the hand of Mr. [eiser sub 2], Managing Director with corporate service provider Xecutive Corporate Management B.V. (“Xecutive” or “XCM”) (…).
CEG can confirm that no sublicense has been revoked since Mr. [eiser sub 2] was first approached, nor are any disciplinary actions scheduled. Our sublicensees may continue to enjoy the CEG sublicense without any harm or disturbance. CEG has also taken immediate steps to make sure that all XCM clients – if they would ask for it, many have already done so – can receive necessary proof of being under continued regulatory supervision, as is required by universal AML compliance standards. (…)
(…) we can confirm that CEG has reached out to Mr. [eiser sub 2], responding to several unresolved complaints by sublicensees, currently under his management. At least one of these complaints involves a formal complaint with the Central Bank of Curacao, in connection with his official capacity as meant in article (2), section (2), subsection (a) of the Ordinance on the Oversight on Trust Management Services. (…)
CEG has verified that Mr. [eiser sub 2] had been involved in several irregularities of a financial nature, concerning, however not limited to the management of bank accounts in connection with certain CEG sublicensees. We have not yet been able to in detail establish the extent of the personal involvement of Mr, [eiser sub 2], (…). The said dealings seem substantial, serious and of continuous nature. As Mr. Van [eiser sub 2] opted to not provide any insights, further investigation by CEG was put into motion, as CEG in its capacity of license holder is required to perform, once a matter of compliance is escalated to the regulatory party, which in this particular case would be CEG. Answering to our regulatory responsibility, Mr. [eiser sub 2] has been provided the opportunity to have an amicable conversation with CEG, giving him the opportunity to explain himself and continue the relationship, to which he regrettably has not responded.
CEG’s investigation into Mr. [eiser sub 2] resulted into additional findings of irregularities, this time with Certria EOOD (“Certria”) in Bulgaria, CEG’s former merchant. Additional evidence found by CEG, resulted in the regrettable conclusion that the dealings of Mr. [eiser sub 2] and Certria seem to have been intertwined, (…).
We can indeed confirm, that based on the recent findings and as things stand now, CEG does not see any future in continuing to invest trust in Mr. [eiser sub 2]. (…) CEG is in the process of drafting its own disciplinary procedure against Mr. [eiser sub 2], XCM’s managing director. (…)
CEG offers legal assistance, free of charge, to any sublicensees who feel that they were overcharged by XCM / Mr. [eiser sub 2] and/or Certria (…).
We do however have to confirm at this time, as the only exception to the rule, that any principal who for whatever reason feels compelled to have his or her company managed by Mr. [eiser sub 2] in person, this would include any type of involvement, after June 1st, may have to prepare for a discontinuation of the CEG sublicense. CEG would however first offer the possibility to any principal to have a confidential discussion in order to establish that Mr. [eiser sub 2] did not apply any ‘incentives’, forcing the principal to continue the relationship. If CEG would find that this is the case, free legal assistance shall again be provided. In our opinion, the immediate resignation of Mr. [eiser sub 2] may yet provide sufficient grounds to discuss options with remaining XCM management to discuss a rebalanced relationship for the future. We regret that this option seems not to have been actively discussed within XCM management internally.
2.10.
Bij e-mail van 14 mei 2021 schrijft Cyberluck het volgende over de door haar uitgebrachte verklaring:
(…) The statement is meant to correct any (incorrect) mentions by Mr. [eiser sub 2] to several sublicensees that they would be in jeopardy of losing their CEG sublicense and should therefore accept an alternate commercial proposal from Mr. [eiser sub 2]. CEG guarantees that no sublicensees are in jeopardy of losing their sublicense. (…)
As CEG feels that sublicensees are not being assisted properly by XCM at the moment, CEG has opened the email address (…) that may be used to apply for a sublicense certificate with CEG directly (for existing sublicensed domains only). (…)
2.11.
Op 20 mei 2021 heeft Cyberluck een bericht op haar website geplaatst (hierna: het bericht) waarin onder andere het volgende staat te lezen:
Wat has changed?
(…) we do require existing clients under XCM management to select another corporate service provider.
What are my alternate options?
(…)
(3) XCM cannot force you in any way to stay under their management. All CEG sublicensees will receive free legal assistance in transferring to another CSP. There will be no trouble in moving you to another CSP, we guarantee it.